Frequently Asked Questions
Everything you need to know about your CAS DEIA experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slight variations in fit.
Are your materials sustainably sourced?
At CAS DEIA, we prioritize ethical production. We work closely with Mediterranean artisans and use high-quality, natural fabrics like organic linen and silk to ensure longevity and minimal environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team, but we cannot guarantee changes after this window.